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If you’re a family member or friend supporting a loved one living with a neurological condition, we’re here for you!

We know a neurological condition can have a significant impact on the lives of family members and friends. We also know that carers are often the unsung heroes in the management of multiple sclerosis (MS). So how can you find time to care for yourself?

We offer a range of services to support you on your journey, including educational resources, peer support groups, phone support and respite. We’ve also included our top three tips below to help you to take care of you.

  • Say yes to help – don’t be shy about accepting help from family, friends and neighbours. Let people feel good about supporting you, they often want to help.
  • Take a break – make sure you are taking breaks from caregiving, so you have time for you and a chance to refresh your energy.
  • Maintain social connections – catching up with family and friends can help combat isolation and loneliness. You could also consider joining a peer support group.

MS support resources

If your loved one has recently received a multiple sclerosis diagnosis, it’s normal to feel scared and confused. You want to support the person through their diagnosis, but it can be difficult to know what to do or say.

We have developed a three-part publication to help family members and friends to understand the challenges they may face and the strategies they can use to help.

We also regularly host live webinars with information for family, friends and carers.

You can access our past webinar recordings, along with additional podcasts, news articles and videos in our Resources Hub. Simply filter by topic to find the right information for you.

Plus Peer Support

Peer support is the act of connecting with others who are in a similar situation. By drawing on your own experience, you can share stories and feelings with people who ‘just get it’, providing each other with friendship and understanding.

Our trained peer support volunteers are people with experience of living with multiple sclerosis or caring for someone who is. We offer peer support in the following ways:

  • face-to-face groups
  • one-on-one over the phone
  • Telegroups
  • Telelinks
  • closed Facebook groups.

We have dedicated peer support groups for MS carers. To find out more visit our Peer Support page.

Plus Connect

Our team is ready to connect and share meaningful advice and practical tools to help you care for your loved one. You don’t need an appointment. Reach out to our friendly team today, we can help you with:

  • empathetic support for every step of your journey
  • expert answers to your questions about multiple sclerosis
  • referral to the services you need including respite
  • information on peer support programs.

You can contact our team for free by phone or email from Monday to Friday between 8 am to 6 pm.

If you need a translator, find out more about how you can access the national Translating and Interpreting Service. You can also find out more about the Plus Connect team and how they can help.

Plus Respite

Based in Watsonia in Victoria, our respite service gives you the restorative break you need to recharge.

Our caring and experienced team will be there to make sure your loved one’s stay is as comfortable as possible. Our respite service provides:

  • a professional and friendly team who care for your loved one 24/7
  • high quality equipment, such as ceiling hoists and shower commodes
  • meals prepared for your loved one in a private kitchen
  • spacious living room with TV and Wi-Fi.

Respite is an NDIS funded service. To find out more visit our Short-term accommodation page.

Additional resources

Below are some external organisations providing additional resources to help you get the support you need.

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