Free one-on-one support from MS Nurses
Living with multiple sclerosis (MS) can bring questions, uncertainty and changing needs at different stages of life.
Whether you're newly diagnosed, considering treatment options, experiencing new symptoms or simply looking for trusted information, our MS nurses are here to help.
Appointments can be up to one hour, giving you time to discuss what's important to you.
You don't need a referral, and you can access the service as many times as needed throughout your MS journey.
Call us on 1800 042 138 todayIs this service for me?
This service is available for:
- People newly diagnosed with MS
- People who have been living with MS for many years
- Individuals going through the diagnostic process
- People concerned they may have MS
- Family members, partners, carers and friends
- Health professionals and support workers seeking MS information and advice
What can I talk to an MS nurse about?
Understanding MS
- Understanding your diagnosis
- The diagnostic process
- Disease progression
- Understanding test results
Managing symptoms
- Fatigue
- Mobility changes
- Cognitive changes
- Pain and sensory symptoms
- Bladder and bowel concerns
Treatments and relapses
- Disease modifying therapies
- Side effects
- Relapse identification
- Pseudo-relapses
- Questions for your specialist
Living well with MS
- Brain health
- Lifestyle strategies
- Exercise
- Emotional wellbeing
- Family planning and pregnancy
Accessing support
- Allied health
- Community supports
- NDIS navigation
- Employment issues
- Other MS Plus services
Or simply...
- If you have a question about MS and don't know where to start, we're happy to talk it through with you.
How does it work?
Step 1
Contact Connect via phone or email.
Step 2
We'll arrange an appointment with an MS nurse.
Step 3
Speak with an MS nurse by phone or video call.
Step 4
Receive information, support and guidance tailored to your situation.
Step 5
Come back whenever you need us.
There is no limit on how often you can access the service.
Service delivery
Most appointments are conducted by phone.
Video appointments are available on request, and limited face-to-face appointments may be available at selected MS Plus Wellbeing Centres.
This approach allows us to support people across ACT, NSW, Victoria and Tasmania regardless of where they live.
Frequently asked questions
CaraAn MS Nurse Advisor can explain complex information very easily and clearly – which was crucial to reducing my anxiety. They’re like angels, they’re amazing. They are always there when I need them. They are so important for people with MS.
MS Plus client
Our Nurses are waiting to speak to you. Contact us today.
Fill in the form below or if you prefer, get in touch with our team on 1800 042 138. Let us know what you need because we are here to help you in any way we can.
Related services
Support in the workplace
We can support you with strategies to manage your symptoms and succeed at work.
Getting ready for work
We support you to manage your symptoms and help you through the recruitment process.
Peer support
MS Plus offers a free Peer Support Program for people, family and carers affected by multiple sclerosis to connect and support each other face-to-face, over the phone or virtually.
- VIC, NSW, ACT, TAS, Telehealth
