Skip to main content

Meet Jack Wong: Supporting people with MS to move better and live better

ArticlePublished 16 April 2026
Jack Wong

At MS Plus Footscray Wellbeing Centre, physiotherapist Jack Wong is passionate about helping people with multiple sclerosis (MS) and other neurological conditions improve their movement, independence and quality of life.

With experience across a broad range of physiotherapy in neurological, musculoskeletal, sporting and occupational health settings, Jack values the diversity his profession offers. What draws him most to neurological physiotherapy is the opportunity to make a meaningful difference.

‘By being able to work with people with MS, I am privileged to be able to make a positive impact to improve people's quality of life,’ Jack says. ‘MS and neurological conditions often present with complex symptoms and varying prognosis which physiotherapy can have meaningful impact in providing positive changes for people in managing their conditions, and that is where I hope to make a difference.’

An individualised approach to MS care

When someone with MS or another neurological condition attends their first session, Jack takes an individualised approach. He completes a comprehensive assessment, measuring movement, balance, strength, fatigue and other symptoms. Together, they set goals and develop a physiotherapy plan aligned with those goals using evidence-based treatment approaches such as home exercise programs, hydrotherapy, education and gym-based programs.

Jack emphasises that no two people experience MS the same way.

‘Every person living with MS is different,’ Jack says. ‘The physiotherapy program is tailored to fit each individual to meet their needs and goals, determined using individualised assessments. On top of that, everyone has different preferences on what types of exercise modalities they enjoy more, some prefer the gym, some enjoy reformer Pilates, others like the pool and hydrotherapy. Doing exercises that you enjoy definitely makes sticking to the program a lot easier and more fun, while still getting therapeutic outcomes.’

More than just ‘massage’

Jack is also keen to address common misconceptions about physiotherapy.

‘Some people think that physiotherapy is only about massages and manipulations ("adjustments") but physiotherapy is all about moving better and living better. It is more than just physical interventions and a bigger picture approach is most effective, looking at the biopsychosocial variables and managing those is also important in making a positive difference.’

By taking a whole-person approach and empowering people with practical strategies they can use between sessions, Jack supports people with MS and neurological conditions to build strength, confidence and sustainable movement habits over time.

Book an appointment with Jack

If you or a loved one are living with MS or another neurological condition and would like personalised physiotherapy support, book an appointment with Jack Wong today at Footscray Wellbeing Centre.

We have physiotherapists in Victoria, New South Wales and Tasmania. And we also provide physiotherapy in the ACT via telehealth. Depending on where you live, we can visit you in your home, see you at an MS Plus Wellbeing Centre, or run a telehealth session with you. Visit our website to find out more about our physiotherapy services.

Let’s talk about your support

If you or someone close to you has been diagnosed a neurological condition, we’re here to support you – both now and throughout your journey.

Call us Email us