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MS in the workforce: support and strategies for success

Publication and articlesPublished 30 June 2025
MS in the workforce blog

In today's rapidly changing work environment, managing a chronic condition such as multiple sclerosis (MS) and other neurological conditions poses unique challenges, particularly in the workplace. Neurological conditions can impact various aspects of employment, including fatigue, cognitive and physical challenges, and the need for workplace adjustments.

The MS Plus Employment Support Service provides a vital resource for individuals living with MS. Funded under the Disability Employment Services umbrella in Australia, MS Plus offers two main support streams:

  1. Work assist: helps individuals maintain their current employment, offering support for those working more than eight hours a week.
  2. Job seeking: assists those not currently employed in finding suitable roles while providing guidance on managing MS in the workplace.

Strategies for managing MS at work

There are various strategies available to support people with MS in their workplaces:

Disclosure and your rights

Employment Support Officer, Brad Kendrick, says disclosure of MS in the workplace can be a sensitive topic.

'People living with disabilities, including chronic health conditions, are under no obligation to disclose a diagnosis, unless it impacts safety or the ability to perform the job,' Brad says.

'If employees do choose to disclose, providing the necessary information rather than a full medical history is recommended.'

Understanding workplace policies

When addressing workplace policies or seeking accommodations, Jackie advised initiating open discussions with employers about potential supportive options, such as adjusted work schedules to accommodate medical appointments.

Utilising available resources

There are many resources available to support individuals with MS, including financial entitlements such as the Mobility Allowance and mental health care plans.

'Self-advocacy is an important part of accessing the help staff may need to continue working, as well as understanding what resources are on offer, to foster a supportive work environment & hopefully a long and fulfilling career,' Brad says.

Your clients can reach out to the Employment Support Service for a confidential chat today.

Let’s talk about your support

If you or someone close to you has been diagnosed a neurological condition, we’re here to support you – both now and throughout your journey.

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